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Accessibility Policies

Our Commitment
Sofa by Fancy is committed to fulfilling its obligations to meet the accessibility needs of persons with disabilities in a timely manner in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”), and the related Standards, namely, the Integrated Accessibility Standards Regulation (Regulation 191/11) (“IASR”) and the Accessibility Standards for Customer Service (Regulation 429/07) (“ASCS”).

Policies and Multi-year Accessibility Plan
As part of Sofa by Fancy’s commitment to meeting its obligations under the AODA, sofa by Fancy has developed

 Multi Year Plan (link)
Accessible Cutomer Service Policy
Integrated Accessibility Standard Policywhich outlines Sofa by Fancy’s strategy to prevent and remove barriers and meet its requirements under the AODA.

Feedback
Persons who would like to provide feedback on the way Sofa by Fancy provides services to persons with disabilities may do so by contacting

Sofa By Fancy
1255 Lorimar Drive
Mississauga, ON
L5S 1R2
Telephone: 905-565-9566
Fax: 905-565-9567
Email:  info@sofabyfancy.com

Customers can expect a response within 5 business days
Requests for Accessible Formats
Persons who would like to request copies of materials in an accessible format can do so by contacting Sofa by Fancy at the above-listed contact information or submit the request online via the Contact us.



Multi Year Plan    Accessible Cutomer Service Policy    Integrated Accessibility Standard Policy